The Nonverbal Advantage by Carol Kinsey Goman

Image by scubapup via FlickrThe Nonverbal Advantage by Carol Kinsey Goman |Book Brief

In “The Nonverbal Advantage”, Carol Kinsey Goman shows how nonverbal communication can build trust and credibility with customers, colleagues and clients – since 93 percent of the messages you send have nothing to do with what you actually say. Learn what mirroring is, when to use a business or a social gaze, and why it’s best to walk up to men and women from different angles.

Speaker: Carol Kinsey Goman, President of Kinsey Consulting & Author

Length: 05:45