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It all shows that managing business has become very complex affair. People are expecting too much from the miracle worker CEO's who are consistently failing to deliver what they promise. As a result they have perfected the art of creating smoke screens. All of them need PR departments to avoid answers to hard questions. At the same time they will not let go their monolithic, hierarchical style of management. None of them are willing to learn how to manage complexity. Any time a problem comes around immediately a new administrative position is created to deal with the problem leading to creating even more complexity without any solution to the original problem.
Umair Haque at Harvard Business Review explaining edge economy and how Obama used the principles of Edge economy to win the democratic nomination. Even companies like Google are using the principle of "Edge Economy" effectively to win against well entrenched competitor such as Microsoft.
In this video he talks about the shrinking brand and how Google can become a brand name without investing lot of money in marketing and advertising.
Managing technology and technology related businesses is complex because of the need of large amount of information that is needed to manage knowledge workers. IBM for most part followed the old hierarchical style of management to serve the businesses who followed the same style of management. The next version of tech company who became prominent is Microsoft and had one technologist(Bill gates) and one marketer(Steve Ballmer) at the top. Even Apple had the duo of Steve and Steve. One Engineer and one marketer. Now if we look at the top echelon of Google it is a troika and all three top people have background in Engineering. Does that mean that in the future the high tech companies will be run by techies? A management focused on outcomes and delivering it not on empire building and obfuscation.
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